Mobile & Tablet Support

Customers are spending more and more time away from desktop PC's and your communications with them need to be responsive to what they are doing. Our landing page for mobile devices, smartphone and tablets is not just a smaller version of our PC version, it’s an entirely new version made and thought for mobile devices. Making the review process simple and easy is key to gathering as much user-generate content as possible.

Video & Photo Reviews

People naturally relate to photos and videos of other people, and the whole world is now at ease with taking and publishing pieces of their lives. When these experiences involve your brand or products, the content is invaluable to show new customers the impact your products or services could have on their lives too. Simply ask your customers for this content and they’ll share it with you. The future of user-generated content is allowing your customers talk to you in a way that is most convenient for them.

Detailed Reporting

Monitor and manage incoming reviews with the extensive backend. Filter by grade, product, date, proof-read reviews with one-click preview. Reply to negative as well as positive reviews efficiently Proof-read hundreds of consumer reviews for your mobile or PC in matter of minutes thanks to the quick moderation panel. Once a review is approved or denied, the next one is loaded.

Moderation Platform

All reviews can be moderated for content and relevance. Although the vast majority of information of positive and constructive, being able to verify real customers from fake and filter information to protect your brand is vital to the user experience.

Saying Thank-You

Reviews are valuable to you, and saying thank-you to your customers for providing them is a nice touch to build further loyalty. Reziew has an inbuilt couponing system to offer deals or offers to people who have taken the time to give you feedback. It's a nice way to say "thank-you".

Full Social Integration

Your Reziew reivews can be instantly posted to all major social media platforms where you can place real user experiences with their peers. Happy people will become brand ambasadors and they want to share with their friends. Making this simple and accessible, Reziew has social integration front and centre.

Smooth Integration

Reziew operates globally for brands, in different markets and can support any desired language. Integration is hassle-free and switching to Reziew from another provider can be done quite easily. You can bring any reviews you currently have, with you. We'll show you how . No matter what your platform or e-commerce package, whether standard or custom, deploying Reziew is straightforward.

Developer API Support

Our API allows you to use your content the way you want to. Full white label customisation is key to a seamless integration.

Use your reviews in your maketing, insert them into your website, video content, online advertising or wherever you like.

Review Syndication

Sharing Reviews from manufacturers with retailers can hugely increase the number fo reviews on your site. Our data shows that when there are more than 50 reviews for a product, it improves sales of that product by 17%. Achieving this critical number is much easier when reviews of products are syndicated between markets and between retailers.

SEO Optimisation

Google, and other search engines, value fresh content on your website over stale webpages. Having user-generated reviews and conversations on your pages contributes keyword-rich content to google, which rates your website higher than your competitors. Having a higher native google search result increases traffic to your site and having engaging content on your site retains them there. This customer retention increases your conversion rates and drives sales. Google values websites with engaging content higher than stale webpages. If your site isn’t engaging, then customer will “bounce” off your website in search of another. This bounce rate is an important metric tracked by google to rate your website. When google knows your website is engaging, it improves the cost and performance of your paid-for online advertising, Google Ad-Word/Ad-Roll, as google understands your website is a quality one, and wants to drive traffic there.

Total Customisation

Personalize the post-review email with questions and fields to capture what you really want to know. Forms support all the standard controls including dynamic fields (list of products, list of last 12 months, …)

Your landing page is typically used in a marketing context. Basically it’s a page that is optimized for conversion (capture some data, close a sale, …). In our case a conversion is counted when the user leaves a review. Did you know that a well-designed landing page increases the response rate to follow-up emails up to 10 times. Reziew makes sure you capture the maximun client information.

Customer Conversations

Often, large brands don’t often talk with their customers. They talk to their customers using advertising and marketing. Real interactions with people who are passionate about your brand creates brand ambassadors shows that you value your customer’s opinions. If an issue arises, showing the world that you are listening and willing to act and interact generates goodwill and trust in your brand. But it doesn’t stop there… Allowing your customers to have conversations with eachother on your website brings a whole new depth to your organisation. If a new customer wants to ask a question about a product they are thinking of buying and receives a reply from a valued veteran. Groups of prospective customers discussing taking the plunge together? Sharing tips, experiences, photos, video clips, a wealth of content from your customers. Now just Imagine what you want to do with it .. Include it in advertising? Share it with your social media followers?

Custom Collection Email

80% of online reviews are posted after a follow-up email. Reziew reminds your clients to leave a review about your products by sending a custom designed post-purchase email. When people buy your service/product, the assume it is going to work as they expected. When the product works as expected they won’t spontaneously tell the world they are happy. However, when things don’t go as expected, they might take the time to write about their unfortunate experience. You definitely want them to report this directly to you, rather than reporting it to others on compoting websites.

With Reziew automated emailing solution, we make sure you collect a representative and accurate picture of what people think about your business. When the user is kindly asked to leave a feedback and it doesn’t take much of its time, he will do it.